Glorsoft development tools are used to create applications and solutions that increase efficiency and productivity in an organisation. Additionally, many automated telephony solutions are designed to enhance customer retention, customer acquisition and indeed to drive costs down or generate revenue. Self-Service is the core focus of most Glorsoft driven solutions and whilst we don't sell the finished applications, our customers (you the developer) are building new and innovative applications every day. Typical Solutions Include:- Automated Outbound Dialers
- Inbound Call Routing
- Screen-Pop
- Interactive Voice Messaging
- Customer Survey Automation
- Account Top-Up Services
- Call Recording
- Call Conferencing
- Unified Communications
- Voice Portal
- Card/Subscriber Services
- Transaction Based Services
Many of the above solutions will be touch-tone (DTMF) based but Speech Recognition and Natural Language based solutions are growing in popularity and will become more common in the coming years. In reality there are literally thousands of applications that lend themselves to voice automation. Glorsoft development tools enable the .Net developer community to tap into this growing market. Please feel free to send us an eMail or call our pre-sales team to discuss your ideas or opportunities.
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