What Some of Our Customers Have to Say
Velocity Driving Healthcare - Cleveland Clinic The development team at Cleveland Clinic used Velocity to build an in-house paging system that allows pages to be redirected to other devices, announces an alternate contact for emergencies, and gives caregivers the ability to manage their availability to be paged. Status can be changed either over the phone, or over the web. The IVR application took approximately 10 days to build and test. The team had estimated that it would take 3 months but the powerful Velocity SDK dramatically reduced the development time. “The supplied examples and superb and responsive technical support really helped get our team going. We have an internal team of 4 developers that were supposed to be working on the application, it took 1 just an hour to get the first prototype up and running and just a few days before the application was working full featured. We had also budgeted dollars for bringing in external help that was not required” stated Robert Lemon, Lead Systems Analyst at Cleveland Clinic. Read Full Article OR Download the PDF
ISYS Group engaged with Glorsoft on a project to develop a bespoke telephony based system to allow remote workers to clock in via their mobile phones. The scope of works for the development was fairly broad, and being an entirely new area for us the specification was simplistic, but Glorsoft were able to quickly and accurately analyse our requirements. The resulting product has gone on to be a strong seller for us. As an example, our largest client uses the product to manage high volumes of transactions from their user base of 42,000+ employees and have found the solution very reliable. I actively recommend Glorsoft to anyone that mentions telephony development and have always heard good things back. They are a strong and reliable partner and have added significant value to our product range and business. Michael Post, Operations Director, ISYS Group UK http://www.isys-group.co.uk/index.php?page=telephone+clocking
Payzone plc have used Glorsoft technology on a number of projects. Their knowledge and flexibity, from solution design to supporting the finished product is excellent. If you have a need for an IVR, we strongly recommend you talk to Glorsoft. Colin Delany, Payzone plc, Ireland https://www.parkingtag.ie/
We are a small development company that specialises in SaaS applications primarily for the healthcare and education markets. We needed to provide a simple and easily accessible interface for one of our products when a computer or internet connection was unavailable. We identified the telephone as the answer but had no experience in developing telephone based applications. After doing some research on the web we were no wiser, it all looked rather complicated. I did however come across Glorsoft and decided to give them a call. They were very helpful and identified the hardware I would need as well as a software SDK (Velocity) that would make the development process ‘a doddle!’ and whilst I wasn’t convinced they did sound very confident. I pitched the idea to our customer who loved it and announced that I would need to demo it at a meeting in two weeks time! The support I got was excellent, I received some sample code in VB.NET to get me started, I hadn’t developed in .NET before myself just to add to the challenge. I started the project on Friday afternoon and by Saturday afternoon it was more or less done – it really was a doddle! The objects are very easy to use and hide all the complicated stuff out of the way. The demo went very well and customer is currently running a trial system following some further development. Nothing was too much trouble for the guys at Glorsoft who even rang to help me on a couple of bits on the Saturday. The support didn’t stop there and they have been a great help in developing it further since. They have been genuinely interested in what we were doing and how we were going to do it. I would recommend them to anyone who is considering developing telephony based solutions, the products and the people are really first class. Ian Hargreaves, First Software Solutions, UK http://www.first-software.co.uk/
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